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Analisa hubungan antara experiential marketing, customer satisfaction dan customer loyalty Cafe Nona Manis Grand City Mall Surabaya
Author
Suryawan, Sheehan
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020402/MAN/2013
Subject(s)
MARKETING-MANAGEMENT
CONSUMER LOYALTY
CONSUMER SATISFACTION.
Notes
Appendix: p. 77 - 98
. Bibliography: p. 74 - 76.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 98 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00007/14
(T) 658.8 Sur A
Library - 8th Floor
Unavailable : Removed
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