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AMA handbook for customer satisfaction
Author
Dutka, Alan
Additional Author(s)
-
Publisher
Lincolnwood, Illinois: 1994
Language
English
ISBN
-
Series
-
Subject(s)
CONSUMER SATISFACTION
CUSTOMER RELATIONS
CONSUMERS-RESEARCH
Notes
-
Abstract
Index: p. 223-231
Physical Dimension
Number of Page(s)
vi, 231 p.
Dimension
21 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00789/99
658.812 Dut A
-
Available
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