Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Customer service and support : implementing effective strategies
Author
Armistead, Colin G.
Additional Author(s)
Clark, Graham
Publisher
London: 1992
Language
English
ISBN
0273032739
Series
-
Subject(s)
CUSTOMER SERVICE
CUSTOMER RELATIONS
Notes
-
Abstract
Index: p. 285-290
Physical Dimension
Number of Page(s)
290 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01033/98
658.812 Arm C
-
Available
Similar Collection
by author or subject
Layanan dan dukungan kepada pelanggan
Service, quality and satisfaction
Customer experience management
Analisa pengaruh service quality dan customer relationship management terhadap loyalitas pelanggan Pondok Tjandra Indah Sports Club
It's all about customers
Customer relationship management
Peran customer marketing PT. Supra Aspindo Jaya Surabaya dalam mempromosikan produk pada konsumen
Segmentasi pengguna kartu MCC di Matahari Departement Store Sidoarjo berdasarkan evaluasi terhadap bukti fisik, penyaji jasa, dan proses layanan