Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Customer service and support : implementing effective strategies

Author
  • Armistead, Colin G.
Additional Author(s)
  • Clark, Graham
Publisher
London: 1992
Language
English
ISBN
0273032739
Series
-
Subject(s)
  • CUSTOMER SERVICE
  • CUSTOMER RELATIONS
Notes
-
Abstract
Index: p. 285-290
Physical Dimension
Number of Page(s)
290 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01033/98658.812 Arm C-Available

Similar Collection

by author or subject
Layanan dan dukungan kepada pelanggan
Understanding services management
Analisa pengaruh peran top manajemen, supplier relationship, strategi purchasing, dan supply chain integration terhadap performa purchasing pada perusahaan konstruksi
Relationship marketing
The Apology strategies used by customer service officers of a local bank in Surabaya
Connect
Hug your haters
Emotion marketing