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Pengaruh organizational citizenship behaviour terhadap kinerja karyawan yang membentuk kepuasan konsumen PT. Siantar Top di Surabaya
Author
Susilo, Luciana
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Bisnis UK. Petra, 2011
Language
Indonesian
ISBN
-
Series
Skripsi No. 31010244/MAN/2011
Subject(s)
CONSUMER SATISFACTION
ORGANIZATIONAL BEHAVIOR
PERSONNEL MANAGEMENT
Notes
Appendix : p. 76 - 106
Bibliography : p. 73 - 75
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 106 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00932/12
(T) 658.3 Sus P
-
Unavailable : Removed
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