Penerapan budaya perusahaan untuk mencapai customer delight (studi pada hotel santika premiere malang)

Author

• Susanti

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2009

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.33010026/MAN/2009

Subject(s)

• CONSUMER SATISFACTION
• CONSUMERS-RESEARCH

Notes

• Appendix : p. 57 - 135

Bibliography : p. 55 - 56

Abstract

-

Physical Dimension

Number of Page(s)

xi,135 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03694/09	(T) - 658.8342 Sus P	Library - 8th Floor	Unavailable : Removed