Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa brand image, satisfaction of brand, dan brand loyalty pada Wita Tour Surabaya
Author
Trisnawati, Linda
Additional Author(s)
Sudharmono, Stephani
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Pariwisata UK Petra, 2009
Language
Indonesian
ISBN
-
Series
tugas akhir No.35010024/MAN/2009
Subject(s)
TOURISM-MARKETING
CONSUMER SATISFACTION
CUSTOMER LOYALTY
BRAND LOYALTY
TOURISM-MANAGEMENT
Notes
Appendix : p. 64 - 87
Bibliography : p. 62 - 63
Abstract
-
Physical Dimension
Number of Page(s)
xii, 87 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03805/09
(T) 658.827 Tri A
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Pengaruh store atmosphere, customer service dan product quality terhadap customer satisfaction di H&M Surabaya
Faktor-faktor yang mempengaruhi kesuksesan proses belajar mengajar di Fakultas Teknologi Industri Universitas Kristen Petra
Pengaruh service recovery terhadap customer loyalty dengan customer satisfaction sebagai variabel perantara pada restoran di Surabaya
Analisa pengaruh service quality terhadap customer loyalty melalui customer satisfaction pada Pizza Hut Ciputra World Surabaya
Pengaruh e-satisfaction & e-trust konsumen hotel terhadap online repurchase intention di traveloka
Pengaruh store atmoshpere terhadap customer satisfaction di Domicile Kitchen and Lounge Surabaya
Pengaruh service quality, perceived value, dan customer satisfaction terhadap customer loyalty pada salon Johnny Andrean di Surabaya
Pengaruh product quality terhadap brand loyalty konsumen Honda Jazz dengan kepuasan konsumen sebagai variabel intervening di Surabaya