Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Customer perspective about the service in fong sheng restaurant
Author
Wijaya, Mariani Ongko
Additional Author(s)
Subintang, Franky
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2008
Language
English
ISBN
-
Series
Tugas Akhir No.02010397/HTL/2008
Subject(s)
RESTAURANT MANAGEMENT
CONSUMERS-RESEARCH
QUALITY CONTROL
Notes
Appendix: p. 68 - 72
Bibliography: p. 67
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 72 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03370/08
(T) - 658.95068 Wij C
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Understanding human personalities among service and bar staffs in order to gain best quality of service in the oriental swan restaurant
Faktor-faktor yang mempengaruhi konsumen terhadap keputusan pembelian Ruko di wilayah Surabaya Selatan
LKP : Dynasty oriental cuisine an emperor's restaurant
Hubungan antara wait expectation, store atmosphere dan gender terhadap store patronage intentions di ufo electronics furniture
Analisa asosiasi merek tiga jenis sabun mandi cair di Surabaya
Analisa behavior intention terhadap kelompok konsumen pria dan wanita pada salon J.F. Lazartigue di Surabaya
Faktor-faktor yang membentuk customer value dalam mencapai keunggulan kompetitif Yung Ho Restaurant cabang Manyar Kertoarjo Surabaya
Analisis penyebab internal keterlambatan delivery order di PT 'X'