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Upaya peningkatan kualitas layanan di Rumah Sakit Bhayangkara Surabaya
Author
Pattipeilohy, Selviana Fanny
Additional Author(s)
-
Publisher
Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2007
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02011203/IND/2007
Subject(s)
TOTAL QUALITY SERVICE
CONSUMER SATISFACTION
Notes
Appendix: p. 107 - 242
Bibliography: p. 106
Abstract
-
Physical Dimension
Number of Page(s)
xv, 242 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04847/07
(T) - 658.8342 Pat U
Library - 8th Floor
Unavailable : Removed
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