Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Service first : the art of satisfying customers disc 9

Author
-
Additional Author(s)
-
Publisher
Minneapolis, MN: Service Quality Institute, 2004
Language
English
ISBN
-
Series
-
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER SERVICE-MANAGEMENT
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
1 Digital Video Disc
Dimension
4,75 inch
Other Desc.
[60 min.] : col.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04349/07DVD 658.812 Ser-IX-Unavailable : Lost

Similar Collection

by author or subject
HRM 4.0 for human-centered organizations
Earth science
Interior design project: green design
Fairish
Analisa kepuasan penghuni berdasarkan kualitas fisik dan pengelolaan perumahan mewah di Surabaya
Peranan perceived value, customer satisfaction, dan customer trust dalam menciptakan customer loyalty pada maskapi penerbangan Royal Brunei airlines
Analisa kinerja dinas kependudukan dan catatan sipil menurut masyarakat Surabaya
Analisa pengaruh perceived quality, perceived value, customer satisfaction, dan customer trust terhadap customer loyalty dari konsumen maskapai penerbangan AirAsia Indonesia