Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Service first IV : the language of positive communication disc 4

Author
-
Additional Author(s)
-
Publisher
Minneapolis, MN: Service Quality Institute, 2004
Language
English
ISBN
-
Series
-
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER SERVICE-MANAGEMENT
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
1 Digital Video Disc
Dimension
4,75 inch
Other Desc.
[60 min.] : col.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04344/07DVD 658.812 Ser-IV-Unavailable : Lost

Similar Collection

by author or subject
The Layout book
Analisis tantangan dan manfaat bangunan hijau
Aspek hukum lembaga keuangan syariah di Indonesia
Etika Jawa
Analisa hubungan customer satisfaction terhadap brand loyalty celebrity fitness di plaza Tunjungan IV, Surabaya
Analisa tingkat loyalitas customer PT Pos Indonesia ditinjau dari kepuasan dan kepercayaan (dengan switching barriers sebagai variabel moderating)
Pengaruh store atmosphere terhadap dining satisfaction behavioral intention pada TDI Cafe & Rooftop Gorontalo
Analisa pengaruh dimensi kualitas layanan terhadap behaviour intention dengan kepuasan konsumen sebagai variabel perantara pada konsumen di Restoran Wijaya Nirwana Bojonegoro