Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Service first IV : the language of positive communication disc 4
Author
-
Additional Author(s)
-
Publisher
Minneapolis, MN: Service Quality Institute, 2004
Language
English
ISBN
-
Series
-
Subject(s)
CONSUMER SATISFACTION
CUSTOMER SERVICE-MANAGEMENT
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
1 Digital Video Disc
Dimension
4,75 inch
Other Desc.
[60 min.] : col.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04344/07
DVD 658.812 Ser-IV
-
Unavailable : Lost
Similar Collection
by author or subject
Pemeriksaan klinis pada bayi dan anak
Pengaruh kepuasan pada kompensasi, motivasi kerja, dan komitmen organisasional terhadap kedisiplinan kerja sopir tetap PT Sumber Karya
Pandangan masyarakat etnis Tionghoa di Tanjung Selor terhadap pernikahan sesama marga
Favourite meat recipes
Analisis kepuasan business travelers terhadap kualitas layanan hotel bintang empat di Surabaya
Analisa faktor lokasi, harga, tampilan fisik properti, dan image developer yang dipertimbangkan konsumen dalam pembelian properti di citraraya Surabaya dengan konsep kota singapura
Pengaruh brand experience melalui brand trust dan brand satisfaction terhadap brand loyalty konsumen pada Carl's Jr. Surabaya
Peran public relations atlas sports club-Surabaya dalam meningkatkan pelayanan kepada konsumen