Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Clued in : how to keep customers coming back again and again 5th print

Author
  • Carbone, Lewis P.
Additional Author(s)
-
Publisher
Upper Saddle River: Pearson Education, Inc, 2007
Language
English
ISBN
0131015508
Series
-
Subject(s)
  • CUSTOMER LOYALTY
  • CUSTOMER RELATIONS
  • CUSTOMER SERVICES
Notes
  • Apendix: p. 245 - 257
Bibliography. Index: p. 259 - 272
Abstract
-
Physical Dimension
Number of Page(s)
xxviii, 272 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02296/07- 658.812 Car CLibrary - 7th FloorAvailable

Similar Collection

by author or subject
Pengaruh online experience terhadap loyalty melalui satisfaction pemain mobile legends
Pengaruh shopping center image terhadap customer loyalty dengan perceived quality sebagai variabel intervening pada pusat perbelanjaan Galaxy Mall Surabaya
Pengaruh brand communication terhadap customer loyalty dengan customer based brand equity dan customer value sebagai variabel intervening pada PT. Platinum Ceramics Industry di Surabaya
Customer value analysis terhadap loyalty dengan customer satisfaction sebagai variabel intervening pada Hotel Olympic Surabaya
Integrasi customer value dan customer relationship management performance Universitas Kristen Petra ditinjau dari perspektif mahasiswa
Analisis pengaruh meal experience terhadap loyalitas konsumen restoran jepang di surabaya
Analisis pengaruh brand image terhadap loyalitas dengan kepuasan sebagai mediasi pada konsumen McDonald's
Analisa pengaruh hedonic motives terhadap behavior loyalty dengan overall satisfaction sebagai variael interfening