Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Clued in : how to keep customers coming back again and again 5th print
Author
Carbone, Lewis P.
Additional Author(s)
-
Publisher
Upper Saddle River: Pearson Education, Inc, 2007
Language
English
ISBN
0131015508
Series
-
Subject(s)
CUSTOMER LOYALTY
CUSTOMER RELATIONS
CUSTOMER SERVICES
Notes
Apendix: p. 245 - 257
Bibliography. Index: p. 259 - 272
Abstract
-
Physical Dimension
Number of Page(s)
xxviii, 272 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02296/07
- 658.812 Car C
Library - 7th Floor
Available
Similar Collection
by author or subject
Pengaruh customer relationship management terhadap loyalitas pelanggan Tivoli Club House Sidoarjo dengan kepuasan pelanggan sebagai variabel perantara
Pengaruh kualitas layanan pendidikan berdasarkan metode blended learning menggunakan teknologi ipad terhadap kepuasan dan loyalitas siswa dalam pembelajaran
Emotion marketing
Analisa pengaruh utilitarian value dan hedonic value terhadap customer loyalty melalui customer satisfaction pada brand damn i love Indonesia
Analisa pengaruh kualitas layanan terhadap loyalitas pelanggan di Restoran X Surabaya
Pengaruh brand equity terhadap loyalitas pelanggan melalui kepuasan pelanggan di Haryono Tour and Travel Surabaya
Pengaruh citra merek, harga, dan kualitas layanan terhadap loyalitas merek konsumen kereta api
Analisa pengaruh customer relationship management terhadap loyalitas pelanggan pada Hotel JW Marriott Surabaya