Analyzing the influence of sevice quality towards customer loyalty in Dynasty Restaurant

Author

• Sutanto, Lisayani

Additional Author(s)

• Rahardjo, John Nehemia

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2006

Language

English

ISBN

-

Series

Tugas Akhir No.02010281/HTL/2006

Subject(s)

• CONSUMER SATISFACTION.
• CUSTOMER SERVICE

Notes

• Appendix: p. 105 - 124

Bibliography: p. 102 - 104

Abstract

-

Physical Dimension

Number of Page(s)

xvi, 124 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	05603/06	(T) - 658.812 Sut A	-	Unavailable : Removed