Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Customer communications 2005-2006
Author
Jones, Maggie
Additional Author(s)
Cheeseman, Alison
Publisher
Amsterdam: Elsevier Butterwooth-Heinemann, 2005
Language
English
ISBN
0750666439
Series
-
Subject(s)
CUSTOMER SERVICES
CUSTOMER RELATIONS
MARKETING-MANAGEMENT
Notes
Appendix: p. 233 - 309
Index: p. 311 - 313
Abstract
-
Physical Dimension
Number of Page(s)
313 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01953/06
- 658.812 Jon C
Library - 7th Floor
Available
Similar Collection
by author or subject
Pentingnya peranan personal selling dalam upaya meningkatkan volume penjualan PT Menaramas Alamraya Sentosa Surabaya
Peranan bauran pemasaran terhadap volume penjualan produk rantang pada PT Logam Jaya di Surabaya
Marketing management
Relationship marketing
Evaluasi konsumen pada perluasan merk dagang, pengaruh dari perluasan merk dagang pada pasar saham dan efisien periklanan, dampak jangka panjang promosi dan periklanan terhadap pilihan merk konsumen
Analisa harga terhadap kesetiaan konsumen pasta gigi (studi kasus pada pembelian pasta gigi close-up oleh mahasiswa di Surabaya)
Marketing management strategies
The correlation study of service quality improvement and advertising toward the room sales of garden palace hotel