Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh kualitas layanan low cost carrier Scoot Airlines terhadap kepuasan penumpang
Author
Saputra, Metta Kurnia
Additional Author(s)
Alim, Vivi Padma
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Kepariwisataan Universitas Kristen Petra , 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 35010319/MAN/2018
Subject(s)
AIRLINES--MANAGEMENT
AIRLINES--MARKETING
CONSUMER SATISFACTION
Notes
Appendix: p. 68-93
. Bibliography: p. 63-67.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 93 p.
Dimension
30 cm.
Other Desc.
ill
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02583/18
(T) MAN 35-319
Library - 8th Floor
Available
Similar Collection
by author or subject
Analisa pengaruh service recovery terhadap loyalitas konsumen melalui kepuasan konsumen Lion Air
Pengaruh servqual terhadap overall satisfaction pada layanan retail online shopping
Pengaruh satisfaction dan trust terhadap minat beli konsumen di starbucks The Square Surabaya
Pengaruh kualitas layanan dan citra merek terhadap loyalitas pelanggan melalui kepuasan pelanggan sebagai variabel perantara di restoran Din Tai Fung Surabaya
Preferensi konsumen dalam memilih maskapai penerbangan rute Surabaya Jakarta
Analisis pengaruh strategi product dan place terhadap kepuasan pelanggan bread story Surabaya
The study of the relationship between service quality to customer satisfaction as Jayanata Beauty Clinic Centre Surabaya
Analisa kepercayaan konsumen terhadap merek Restoran Carl's JR. Surabaya