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Analisa pengaruh tipping norms, service quality dan table size terhadap tipping size konsumen di restoran Kasual Surabaya
Author
Himawan, Lim Adi
Additional Author(s)
Wijaya, Evan Tan
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010723/MAN/2017
Subject(s)
QUALITY OF SERVICE
RESTAURANTS-MANAGEMENT
RESTAURANTS-CONSUMERS-RESEARCH
Notes
Appendix: p. 72-97
. Bibliography: p. 69-71.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 97 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01112/18
(T) MAN 33-0723
Library - 8th Floor
Unavailable : Removed
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