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Pengaruh customer relationship management terhadap loyalitas pelanggan Starbucks di Surabaya
Author
Chandra, Felicia
Additional Author(s)
Wibisono, Benny
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010637/MAN/2017
Subject(s)
CUSTOMER RELATIONS-MANAGEMENT
RESTAURANTS-MARKETING
RESTAURANTS-MANAGEMENT
Notes
Appendix: p. 52-65
. Bibliography: p. 48-51.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 65 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01964/17
(T) MAN 33-0637
Library - 8th Floor
Unavailable : Removed
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