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Essentials of CRM : a guide to customer relationship management

Author
  • Bergeron, Bryan
Additional Author(s)
-
Publisher
New York: John Wiley & Sons, Inc , 2002
Language
English
ISBN
0471206032
Series
Essentials series
Subject(s)
  • CUSTOMER RELATIONS-MANAGEMENT
Notes
  • Glossary: p. 213 - 215
Bibliography: p. 209 - 211. Index: p. 217 - 220
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 220 p.
Dimension
23 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04252/07658.812 Ber EContinuing EducationAvailable

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