Analisis pengaruh kepuasan pelanggan atas customer relationship management terhadap loyalitas pelanggan di Atlas Sports Club Surabaya

Author

• Tantosisworo, Steven Richard

Additional Author(s)

• Santoso, Ivan

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010576/MAN/2016

Subject(s)

• MARKETING-MANAGEMENT
• CONSUMER RELATIONS
• CUSTOMER LOYALTY
• RELATIONSHIP MARKETING-ANALYSIS
• CONSUMER SATISFACTION

Notes

• Appendix: p. 60-72

. Bibliography: p. 57-59.

Abstract

-

Physical Dimension

Number of Page(s)

xii, 72 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00837/16	(T) MAN 33-0576	Library - 8th Floor	Unavailable : Removed