Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa pengaruh customer experience terhadap customer satisfaction pada konsumen di Rosetta's Cafe dan Resto Surabaya
Author
Pranoto, Roberto Gunawan
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2015
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020503/MAN/2015
Subject(s)
CONSUMERS-RESEARCH
MARKETING-MANAGEMENT
CONSUMER SATISFACTION
Notes
Appendix: p. 59-87
. Bibliography: p. 56-58.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 87 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02804/15
(T) MAN 36-0503
-
Unavailable : Removed
Similar Collection
by author or subject
Pengaruh kualitas pelayanan dan harga terhadap kepuasan pelanggan CV. Langgeng Jaya
Pengaruh service quality, perceived value, dan customer satisfaction terhadap customer loyalty pada salon Johnny Andrean di Surabaya
The Factors which are influencing customer satisfaction in the field of wine consumption in Dynasty Restaurant and De Kelderhof Restaurant and Brasserie
Analisa kualitas layanan beberapa perusahaan asuransi di Surabaya
Analisa customer value terhadap customer loyalty dengan customer satisfaction sebagai variabel intervening pada restoran Bandar Djakarta Surabaya
Analisis kepuasan pemakai jasa wisata selam trerhadap kualitas pelayanan dan fasilitas yang diberikan PT Prodivena Surabaya
Penelitian pengaruh marketing mix terhadap loyalitas pelanggan menggunakan jasa printing digital pada PT. Elang Perkasa Langgeng
Content marketing works