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Pengaruh perceived waiting time dan satisfication with waiting environment terhadap service satisfication di restoran X Surabaya
Author
Redjo, Olivia
Additional Author(s)
Susilo, Abigail Anggraini
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2015
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010513/MAN/2015
Subject(s)
RESTAURANTS-CONSUMER BEHAVIOUR
RESTAURANTS-MARKETING RESEARCH
RESTAURANTS-MARKETING MANAGEMENT
RESTAURANTS-CONSUMER SATISFACTION
Notes
Appendix: p. 58 - 78
. Bibliography: p. 55 - 57.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 78 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02752/15
(T) MAN 33-0513
-
Unavailable : Removed
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