Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa tingkat kepuasan pelanggan cake shop di JW Marriot Hotel dan Hyatt Regency Surabaya ditinjau dari kualitas produk dan kualitas jasa

Author
  • Margaretha, Maria Veronica Susan
Additional Author(s)
  • Thamrin, Natalia Dewiyanti
Publisher
Surabaya: 2004
Language
Indonesian
ISBN
-
Series
Tugas Akhir No. 01/01/104/HTL/2004
Subject(s)
  • CONSUMER SATSIFACTION
  • HOTEL MANAGEMENT
  • RESTAURANT MANAGEMENT
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xxiii, 79 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01350/04(T) 647.95068823 Mar ALibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Hotel snackbar
The Business of resort management
Improving intercutural communication in golden river restaurant in order to avoid misunderstanding
Analisa persepsi konsumen terhadap perlunya fasilitas smoking area di restoran di Surabaya
Happy foods & beverages
Total quality management of service in the star restaurant in spandershoeve, family owned indonesian restaurant, hilversum, the netherlands
Penerapan dua belas prinsip falsafah bisnis Fan Li terhadap bisnis restoran Chinese food pengelola orang Tiongkok dan orang Tionghoa di Surabaya
The influence of local life style to marketing strategy in Hu's Garden Restaurant