Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Service management: the new pradigm in hospitality

Author
  • Kandampully, Jay
Additional Author(s)
-
Publisher
Frenchs Forest, NSW: 2002
Language
English
ISBN
1862505098
Series
-
Subject(s)
  • HOSPITALITY INDUSTRY-MANAGEMENT
  • HOTEL MANAGEMENT
  • LEISURE INDUSTRY-MANAGEMENT
Notes
-
Abstract
Index: p. 374-380
Physical Dimension
Number of Page(s)
xii, 380 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03306/03647.94068 Kan S-Available

Similar Collection

by author or subject
Pengaruh materi dan metode training I-IV terhadap manfaat training I-IV bagi mahasiswa program manajemen perhotelan Universitas Kristen Petra
Analisa efektivitas bauran pemasaran Hotel Mercure Grand Mirama dalam menjual even pernikahan
Strategic hospitality management
Pengaruh kompensasi terhadap semangat kerja karyawan bagian F & B hotel Hyatt Bandung
Analisa guest experience terhadap guest satisfaction pada hotel Majapahit di Surabaya managed by Accorhotels
Analisa kualitas banquet dari segi kualitas makanan dan minuman, layanan staf banquet dan atmosfer terhadap kepuasan pelanggan pada event di hotel Mercure Grand Mirama Surabaya
Laporan penilaian the Grand Bali beach di Sanur, Bali
Strategi bersaing dan penentuan posisi ice cream De Boliva di kalangan pesaing yang menjual ice cream di Surabaya