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Winning the service game

Author
  • Schneider, Benjamin
Additional Author(s)
  • Bowen, David E.
Publisher
Boston: 1995
Language
English
ISBN
0875845703
Series
-
Subject(s)
  • CUSTOMER SERVICE-MANAGAMENT
  • EMPLOYEES-TRAINING OF
  • INCENTIVES IN INDUSTRY
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xi, 295 p.
Dimension
24 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02117/96658.812 Sch W-Available
2.01305/97658.812 Sch W-Available

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