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Analisa pengaruh kualitas layanan terhadap kepuasan pelanggan di 99 Family Reflexology Surabaya
Author
Wirawan, Theresia
Additional Author(s)
Anastasia, Yessica
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010332/MAN//2012
Subject(s)
CONSUMER SATISFACTION
CONSUMER BEHAVIOR
Notes
Appendix : p. 60 - 83
Bibliography : p. 57 - 59
Abstract
-
Physical Dimension
Number of Page(s)
xxviii, 83 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04243/12
(T) 658.8343 Wir A
Library - 8th Floor
Unavailable : Removed
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