Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Likeable social media : how to delight your customers, create an irresistible brand, and be generally amazing on facebook (and other social networks)
Author
Kerpen, Dave
Additional Author(s)
-
Publisher
New York: McGraw-Hill Book Company, 2011
Language
English
ISBN
9780071762342
Series
-
Subject(s)
SOCIAL MEDIA-ECONOMIC ASPECTS
ONLINE SOCIAL NETWORKS
INTERNET MARKETING
CUSTOMER RELATIONS
BRANDING (MARKETING)
Notes
Appendix: p. 225 - 249
Bibliography: p. 251 - 252. Index: p. 253 - 260
Abstract
-
Physical Dimension
Number of Page(s)
x, 260 p.
Dimension
23 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02932/12
658.872 Ker L
Library - 7th Floor
Available
Similar Collection
by author or subject
Likeable business
Analisa pengaruh service quality, food quality dan perceived value terhadap customer loyalty konsumen restaurant Boncafe Manyar Kertoarjo Surabaya dengan customer satisfaction sebagai variable intervening
Net gain
Socialnomics
Attention! this book will make you money
Pengaruh E-WOM instagram terhadap minat wisatawan berkunjung ke cafe tematik di Bali dengan destination image sebagai variabel intervening (Studi kasus: mahasiswa Universitas Kristen Petra Surabaya)
Branding yourself
Analisa customer service experience melalui twitter pada low cost carrier airlines