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Analisa pengaruh program customer relationship marketing terhadap loyalitas pelanggan PT. Indocement Tunggal Prakasa TBK di Surabaya
Author
Brigitta, Priscillia
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Manajemen Perhotelan Program Studi Manajemen UK Petra, 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010311/MAN/2012
Subject(s)
RELATIONSHIP MARKETING
CONSUMER LOYALTY
Notes
Appendix : p. 77 - 113
Bibliography : p. 74 - 76
Abstract
-
Physical Dimension
Number of Page(s)
xxvii, 113 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02857/12
(T) 658.812 Bri A
-
Unavailable : Removed
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