Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa pengaruh program customer relationship marketing terhadap loyalitas pelanggan PT. Indocement Tunggal Prakasa TBK di Surabaya

Author
  • Brigitta, Priscillia
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Manajemen Perhotelan Program Studi Manajemen UK Petra, 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010311/MAN/2012
Subject(s)
  • RELATIONSHIP MARKETING
  • CONSUMER LOYALTY
Notes
  • Appendix : p. 77 - 113
Bibliography : p. 74 - 76
Abstract
-
Physical Dimension
Number of Page(s)
xxvii, 113 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02857/12(T) 658.812 Bri A-Unavailable : Removed

Similar Collection

by author or subject
Customer-centric marketing
Crafting customer experience strategy
Relationship selling
Analisa hubungan antara experiential marketing, customer satisfaction dan customer loyalty Cafe Nona Manis Grand City Mall Surabaya
Analisis dampak penciptaan nilai terhadap kesinambungan keuangan pada perguruan tinggi swasta di Surabaya
Pengaruh kualitas pelayanan terhadap loyalitas pelanggan melalui kepuasan pelanggan di Zest Hotel Surabaya
How to build customer relationships management (crm) to make relationship marketing in the Oriental Swan Restaurant, Soesterberg
Pengaruh aktivitas customer relationship marketing terhadap kepuasan pelanggan melalui manfaat penerapan relationship marketing di Excelso Galaxy Mall Surabaya