Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Service quality analysis improving customer loyalty in buffet service in Paradijs Uden Restaurant

Author
  • Widagdo, Jennie
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2010
Language
English
ISBN
-
Series
Skripsi No. 33010118/MAN/2010
Subject(s)
  • TOTAL QUALITY SERVICE
  • RESTAURANTS MANAGEMENT
Notes
  • Appendix : p. 53 - 89
Bibliography : p. 52
Abstract
-
Physical Dimension
Number of Page(s)
xii, 89 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04139/10(T) 647.95068 Wid S-Unavailable : Removed

Similar Collection

by author or subject
Pengaruh kualitas layanan terhadap kepuasan pelanggan restoran Sari Utama Jember melalui metode servqual
The Influence of the appliance of business communication towards customer satisfaction in Dynasty Restaurant Amsterdam, The Netherlands
Analisis pengaruh kualitas layanan terhadap kepuasan konsumen dan word of mouth pada Restoran Bakmi Gili Kertajaya
Persepsi konsumen terhadap kualitas makanan dan kualitas layanan di pisa cafe & resto surabaya
Analisa pengendalian persediaan bahan baku dengan metode Economic Order Quantity (EOQ) pada Dream of Kahyangan Art Resto Surabaya
Pengetahuan tata hidang
Pengaruh pendayagunaan dan beberapa faktor pengembangan sistem beserta departemen di dalamnya sebagai kunci layanan berkualitas
Analisa kebijakan no tipping pada kualitas layanan di Platinum Grill