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Analisa customer relationship management pada PT. Asuransi Jiwa Sequis Life di surabaya: studi kasus di kantor cabang Wisma Dharmala
Author
Thamrin, Indrawati
Additional Author(s)
Dewi, Mellisa
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Bisnis UK. Petra, 2010
Language
Indonesian
ISBN
-
Series
Skripsi No. 31010133/MAN/2010
Subject(s)
MARKETING-MANAGEMENT
CUSTOMER LOYALTY
CUSTOMER RELATIONS
Notes
Appendix : p. 73 - 74
Bibliography : p. 72
Abstract
-
Physical Dimension
Number of Page(s)
xii, 121 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03808/10
(T) 658.812 Tha A
Library - 8th Floor
Available
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