Assessment of 5 dimensions of service quality in Bouvigne Paradijs Restaurant in order to improve customer satisfaction

Author

• Anastasia, Maria

Additional Author(s)

• Ng Silvana

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2009

Language

English

ISBN

-

Series

Tugas Akhir No.33010059/MAN/2009

Subject(s)

• CONSUMER SATISFACTION.
• RESTAURANTS MANAGEMENT

Notes

• Appendix : p. 53 - 72

Bibliography : p. 51 - 52

Abstract

-

Physical Dimension

Number of Page(s)

xi, 72 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03834/09	(T) - 647.94068843 Ana A	Library - 8th Floor	Unavailable : Removed