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Assessment of 5 dimensions of service quality in Bouvigne Paradijs Restaurant in order to improve customer satisfaction

Author
  • Anastasia, Maria
Additional Author(s)
  • Ng Silvana
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2009
Language
English
ISBN
-
Series
Tugas Akhir No.33010059/MAN/2009
Subject(s)
  • CONSUMER SATISFACTION.
  • RESTAURANTS MANAGEMENT
Notes
  • Appendix : p. 53 - 72
Bibliography : p. 51 - 52
Abstract
-
Physical Dimension
Number of Page(s)
xi, 72 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03834/09(T) - 647.94068843 Ana ALibrary - 8th FloorUnavailable : Removed

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