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Peningkatan kualitas layanan paket ayo belajar di kebun binatang Surabaya dengan menggunakan metode servqual dan quality function deployment

Author
  • Gunawan, Edi
Additional Author(s)
-
Publisher
Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2008
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02011135/IND/2008
Subject(s)
  • CONSUMER SATISFACTION
  • CONSUMERS-RESEARCH
Notes
  • Appendix: p. 78 - 132
Abstract
-
Physical Dimension
Number of Page(s)
xii, 132 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02333/09(T) - 658.834 Gun PLibrary - 8th FloorUnavailable : Removed

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