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Pengaruh dimensi kualitas layanan terhadap perilaku beralih di restoran eaton di Surabaya
Author
Saputri, Golda
Additional Author(s)
Ferryana, Tri
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2007
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.01010333/HTL/2007
Subject(s)
RESTAURANT MANAGEMENT
RESTAURANTS-CONSUMERS-RESEARCH
Notes
Appendix: p. 55 - 73
Bibliography: p. 52 - 54
Abstract
-
Physical Dimension
Number of Page(s)
xi, 73 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02560/07
(T) - 647.95068834 Sap P
-
Unavailable : Removed
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