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Penerapan customer value terhadap loyal customer di restoran ta wan di Surabaya
Author
San, San
Additional Author(s)
Widjaja, Poyanto Angka
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2006
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.01010263/HTL/2006
Subject(s)
CUSTOMER LOYALTY
RESTAURANT MANAGEMENT
Notes
Appendix: p. 70 - 119
Bibliography: p. 67 - 69
Abstract
-
Physical Dimension
Number of Page(s)
xxvii, 119 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
05633/06
(T) - 647.95068 San P
-
Unavailable : Removed
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