Mengukur kepuasan pelanggan

Author

• Gerson, Richard F.

Additional Author(s)

• Widyaningrum, Hesty

Publisher

Jakarta: Penerbit PPM, 2004

Language

Indonesian

ISBN

9794421081

Series

Seri Panduan Praktis No. 17

Subject(s)

• CONSUMER BEHAVIOR
• CONSUMER SATISFACTION
• CONSUMERS-RESEARCH

Notes

• Appendix: p. 105 - 123

Abstract

-

Physical Dimension

Number of Page(s)

xii, 123 p.

Dimension

21 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01163/06	- 658.8343 Ger M	Library - 7th Floor	Available