Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Managing quality guest service
Author
Additional Author(s)
-
Publisher
Orlando, Florida: Educational Institute American Hotel & Motel Association, 1997
Language
English
ISBN
-
Series
Subject(s)
HOSPITALITY INDUSTRY-MANAGEMENT
QUALITY CONTROL
Notes
VCD
. .
Abstract
-
Physical Dimension
Number of Page(s)
1 Digital Vidio Disc [13 min.]
Dimension
4.75 incht.
Other Desc.
: col.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00183/06
DVD 647.940684 Man
-
Unavailable : Lost
Similar Collection
by author or subject
Principles of service marketing and management
Quality assurance
Perancangan sistem 5s di PT Gunungarta Manunggal
Perancangan implementasi ISO/TS 16949 di PT. X Surabaya
Introduction to hospitality management
Dimensions of the hospitality industry
Evaluasi pengendalian kualitas tentang produk tray (baki) pada PT Brother Silver Products Indonesia di Surabaya
Bridge collapse frequencies versus failure probabilities