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Penilaian kinerja dan kualitas layanan di bank perkreditan rakyat 'x"
Author
Wijaya, Monika
Additional Author(s)
-
Publisher
Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2005
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02010896/IND/2004
Subject(s)
TOTAL QUALITY MANAGEMENT
MALCOLM BALDRIGE NATIONAL QUALITY AWARD
Notes
Appendix: p. 194 - 311
Bibliography: 192 - 193
Abstract
-
Physical Dimension
Number of Page(s)
xx, 311 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01576/05
(T) - 658.562 Wij P
Library - 8th Floor
Available
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