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Analisa pengaruh servicescape terhadap kepuasan pelanggan pada JW Marriot Hotel Surabaya
Author
Putri, Olivia Tommy
Additional Author(s)
Raharjo, Anastasia Melinda
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010768/MAN/2018
Subject(s)
CONSUMER SATISFACTION
CONSUMERS--RESEARCH
Notes
Appendix: p. 56-75
. Bibliography: p. 53-55.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 75 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03509/18
(T) MAN 33-0768
Library - 8th Floor
Available
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