Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh kualitas produk terhadap loyalitas pelanggan melalui kepuasan pelanggan produk Etude House di Galaxy Mall Surabaya

Author
  • Sulianto, Vivi
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Bisnis UK. Petra , 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 31011345/MAN/2017
Subject(s)
  • CONSUMERS-RESEARCH
  • MARKETING-MANAGEMENT
  • CUSTOMER LOYALTY
  • CONSUMER SATISFACTION
Notes
  • Appendix: p. 48-76
. Bibliography: p. 46-47 .
Abstract
-
Physical Dimension
Number of Page(s)
xii, 76 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03041/17(T) MAN 31-1345Library - 8th FloorAvailable

Similar Collection

by author or subject
Customer relationship management yang dijalankan oleh Simpati Event Organizer di Simpati Advertising and Communication dalam menjaga loyalitas pelanggan
Service first
Analisa faktor pembentuk loyalitas konsumen depot 3.6.9.
Analisa hubungan antara team attachment terhadap sponsorship outcome pada tim sepakbola PSIS (Persatuan Sepakbola Indonesia Semarang)
Pengaruh relationship marketing dan service quality terhadap customer satisfaction dan customer loyalty nasabah BII Maybank area Surabaya III
Manajemen pemasaran
Analisis kepuasan dan loyalitas konsumen pengguna shampoo
Analisa pengaruh hedonic shopping motivation dan store atmosphere terhadap impulse buying dengan posotive emotion sebagai variabel intervening di Matahari Department Store Royal Plaza Surabaya