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Harapan dan persepsi konsumen terhadap kualitas layanan di kantin di Universitas Kristen Petra
Author
Pantoro, Erwin Iswanto
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010678/MAN/2017
Subject(s)
CONSUMERS-RESEARCH
MARKETING-MANAGEMENT
QUALITY OF SERVICE
Notes
Appendix: p. 63-159
. Bibliography: p. 60-62.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 159 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02521/17
(T) MAN 33-0678
Library - 8th Floor
Available
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