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Analisa pengaruh service quality terhadap customer loyalty melalui customer satisfaction pada Pizza Hut Ciputra World Surabaya

Author
  • Paoki, Stifen Yongky Dea Ratumbuisang
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020634/MAN/2017
Subject(s)
  • CONSUMERS-RESEARCH
  • MARKETING-MANAGEMENT
  • CONSUMER SATISFACTION
  • CUSTOMER LOYALTY
  • QUALITY OF SERVICE
Notes
  • Appendix: p. 57-65
. Bibliography: p. 55-56 .
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 65 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02420/17(T) MAN 36-0634Library - 8th FloorUnavailable : Removed

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