Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa perilaku keluhan konsumen di Streats Restoran Ibis Style Hotel Surabaya Jemursari

Author
  • Susanto, Tommy
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010609/MAN/2016
Subject(s)
  • HOTELS-MANAGEMENT
  • RESTAURANTS-MARKETING
  • RESTAURANTS-MANAGEMENT
  • RESTAURANTS-CONSUMER BEHAVIOUR
Notes
  • Appendix: p. 82-137
. Bibliography: p. 79-81.
Abstract
-
Physical Dimension
Number of Page(s)
xv, 137 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03380/16(T) MAN 33-0609Library - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Analisis pengaruh peran public relations terhadap corporate image hotel Mercure Grand Mirama Surabaya melalui program car free day
Electronic word-of-mouth (e-wom) dan pengaruhnya terhadap keputusan pembelian di restoran dan kafe di Surabaya
Analisa faktor-faktor yang mendorong keputusan konsumen dalam memilih Artotel Butik Hotel Surabaya
Analisa hubungan motivasi kerja dan kepuasan kerja karyawan pada restoran Bakerzin Surabaya
Faktor-faktor yang mempengaruhi kepuasan pelanggan pemegang membership card kafe excelso di plasa tunjungan surabaya
Pengaruh organizational citizenship behavior terhadap kinerja karyawan dan kepuasan konsumen di Hotel Sheraton Surabaya
Analisa pengaruh promosi harga terhadap minat beli ulang dengan kepuasan sebagai variabel perantara di De Boliva Surabaya Town Square
Pengaruh perceived waiting time dan satisfication with waiting environment terhadap service satisfication di restoran X Surabaya