Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa perilaku keluhan konsumen di Streats Restoran Ibis Style Hotel Surabaya Jemursari
Author
Susanto, Tommy
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010609/MAN/2016
Subject(s)
HOTELS-MANAGEMENT
RESTAURANTS-MARKETING
RESTAURANTS-MANAGEMENT
RESTAURANTS-CONSUMER BEHAVIOUR
Notes
Appendix: p. 82-137
. Bibliography: p. 79-81.
Abstract
-
Physical Dimension
Number of Page(s)
xv, 137 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03380/16
(T) MAN 33-0609
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Pengaruh experiential marketing terhadap kepuasan konsumen di The Singhasari Resort Batu
Pengaruh customer relationship management terhadap loyalitas pelanggan Starbucks di Surabaya
Tingkat kepuasan konsumen dilihat dari aspek kualitas layanan, kualitas produk, dan harga pada guest house di Surabaya
Pengaruh bauran pemasaran terhadap minat beli konsumen pada multi konsep restoran 1914 Surabaya
Faktor-faktor yang mempengaruhi employee engagement di Hotel Ibis Style di Surabaya
Electronic word-of-mouth (e-wom) dan pengaruhnya terhadap keputusan pembelian di restoran dan kafe di Surabaya
Analisa pengaruh peran pemimpin terhadap kinerja karyawan hotel Bumi Surabaya
Analisa faktor-faktor yang mendorong konsumen dalam memilih restoran McDonald's di Surabaya