Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa perilaku keluhan konsumen di Streats Restoran Ibis Style Hotel Surabaya Jemursari

Author
  • Susanto, Tommy
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010609/MAN/2016
Subject(s)
  • HOTELS-MANAGEMENT
  • RESTAURANTS-MARKETING
  • RESTAURANTS-MANAGEMENT
  • RESTAURANTS-CONSUMER BEHAVIOUR
Notes
  • Appendix: p. 82-137
. Bibliography: p. 79-81.
Abstract
-
Physical Dimension
Number of Page(s)
xv, 137 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03380/16(T) MAN 33-0609Library - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Analisa dampak kompetensi karyawan terhadap kepuasan konsumen melalui kualitas produk dan kualitas layanan di Hachi Hachi Bistro Surabaya
Pengaruh bauran pemasaran (produk, harga, tempat dan proses) terhadap minat beli ulang konsumen pada warung Bu Darmi Siwalankerto Surabaya
Analisa pengaruh motivasi kerja dan kompensasi terhadap kinerja karyawan F&B service departement di hotel X, Sawangan, Nusa Dua, Bali
Pengaruh employee competencies dan SOP implementation terhadap innovation performance dan business performance studi pada perhotelan di Jawa Timur
Analisa pengaruh kepuasan financial benefit, social benefit, dan structural ties membership card terhadap loyalitas pelanggan hotel bintang 3 di Surabaya
Analisis pengaruh kepuasan kerja terhadap organizational citizenship behavior di hotel D'Season Surabaya
Pengaruh employee empowerment terhadap service quality di chinese restaurant
Analisis pengaruh satisfaction, trust dan commitment terhadap repurchase intentions pelanggan tetap hotel Raden Wijaya Mojokerto