Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa perilaku keluhan konsumen di Streats Restoran Ibis Style Hotel Surabaya Jemursari
Author
Susanto, Tommy
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010609/MAN/2016
Subject(s)
HOTELS-MANAGEMENT
RESTAURANTS-MARKETING
RESTAURANTS-MANAGEMENT
RESTAURANTS-CONSUMER BEHAVIOUR
Notes
Appendix: p. 82-137
. Bibliography: p. 79-81.
Abstract
-
Physical Dimension
Number of Page(s)
xv, 137 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03380/16
(T) MAN 33-0609
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Analisis pengaruh karakteristik pekerjaan terhadap komitmen organisasi dengan motivasi kerja sebagai variabel mediasi di Tristar International restaurant
Analisa guest experience terhadap guest satisfaction pada hotel Majapahit di Surabaya managed by Accorhotels
Analisa harapan dan persepsi asian tourist dan western tourist kualitas layanan hotel di Bali
Faktor-Faktor yang mempengaruhi pemilihan makanan pada remaja di Surabaya
Analisa hubungan stres kerja dengan kepuasan kerja serta turnover intention di Hotel "X" di Surabaya
Analisis pengaruh job satisfication terhadap employee perceived service quality dan affective commitment sebagai variabel intervening di restoran hotel X
Perilaku pembelian mahasiswa di the lounge and cafe Universitas Kristen Petra Surabaya
Analisa pengaruh motivasi kerja dan kompensasi terhadap kinerja karyawan F&B service departement di hotel X, Sawangan, Nusa Dua, Bali