Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Seeking customers
Author
Shapiro, Benson P. ed.
Additional Author(s)
Sviokla, John J. ed.
Publisher
Boston, MA: 1993
Language
English
ISBN
0071033793
Series
The Harvard business review book series
Subject(s)
CONSUMER SATISFACTION
CONSUMERS-PREFERENCES
SELLING
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xviii, 343 p.
Dimension
24 cm
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03085/94
658.8343 Sha S
-
Available
Similar Collection
by author or subject
Analisa pengaruh kepuasan atas atribut destinasi wisata rohani terhadap re-visiting commitment pengunjung di Pertapaan Putri Karmel Tumpang, Malang
Analisa budaya dan behavioral intentions mahasiswa pada penilaian service quality bidang akademik Universitas Kristen Petra
Analisa perbandingan customer experience satisfaction dalam berbelanja product fashion secara offline (conventional) dan online
Analisis pengaruh relationship marketing terhadap kepuasan konsumen pada restoran cepat saji Kentucky Fried Chicken (KFC) di Surabaya
Analisis penilaian konsumen pada dampak persaingan tarif terhadap strategi pemasaran melalui penetapan harga di perusahaan penerbangan swasta
Analisa pengaruh corporate image dan customer satisfaction terhadap store firm performance pada industri ritel khususnya convenience store di Surabaya
How to maximize level of customer satisfaction among asian and western customers at restaurant cafe De Veranda The Netherlands
Pengaruh brand equity terhadap loyalitas pelanggan melalui kepuasan pelanggan di Haryono Tour and Travel Surabaya