Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisis pengaruh kepuasan pelanggan terhadap shareholder value

Author
  • Cahyono, Eko Budi
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Akuntansi Bisnis UK Petra, 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 32010309/AKT/2012
Subject(s)
  • CONSUMER SATISFACTION
  • CONSUMERS-RESEARCH
Notes
  • Appendix: p. 40 - 49
Bibliography: p. 36 - 39
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 49 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01979/12(T) 658.8343 Cah A-Unavailable : Removed

Similar Collection

by author or subject
Pengaruh economic needs, psychologycal variables, social influences, purchase situation terhadap consumer decision making smartphone Samsung galaxy series
Analisa pengaruh relationship marketing terhadap peningkatan customer value dari fosca salon dan spa
Analisa pengaruh word-of-mouth, tangible, reliability, responsiveness, assurance dan empathy terhadap purchase decision di PT. VIC Indonesia
Analisa kinerja PDAM kota Surabaya menurut pelanggan
Analisa kepuasan konsumen berdasarkan service quality di catering laventin
Analisa pengaruh kualitas pelayanan tour leader terhadap kepuasan dan loyalitas pelanggan...
Analisis pengaruh kualitas layanan kantor pelayanan pajak madya Surabaya terhadap kepuasan wajib pajak badan di Surabaya tahun 2013
Penelitian pengaruh marketing mix terhadap loyalitas pelanggan menggunakan jasa printing digital pada PT. Elang Perkasa Langgeng