Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa persepsi implementasi sistem manajemen mutu ISO 9001 pada usaha retail premium fashion branded store di Surabaya
Author
Setyawaty, Betsy
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Pariwisata UK Petra, 2011
Language
Indonesian
ISBN
-
Series
Skripsi No. 35010109/MAN/2011
Subject(s)
ISO 9001 STANDARD
RETAIL TRADE-MANAGEMENT
TOTAL QUALITY MANAGEMENT
Notes
Appendix : p. 96 - 121
Bibliography : p. 93 - 95
Abstract
-
Physical Dimension
Number of Page(s)
xii, 121 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03337/11
(T) 338.4791 Set A
-
Unavailable : Removed
Similar Collection
by author or subject
Retailing
Implementasi sistem manajemen mutu iso 9001:2000 di PT Conbat
Usaha peningkatan layanan golf Graha Famili dengan metode quality function deployment terintegrasi
Penurunan presentase kecacatan di PT. Injaplast
Perancangan dan implementasi self assessment untuk sertifikasi ISO 9001:2015 menggunakan metode baldrige scoring
Peningkatan kualitas layanan stasiun radio 'skfm' di kediri dengan metode servqual dan quality function deployment
Quality is personal
Analisa pengaruh utilitarian value dan hedonic value terhadap customer loyalty melalui customer satisfaction pada brand damn i love Indonesia