Analisa pengaruh kualitas layanan bagian front office terhadap loyalitas pelanggan di hotel Shangri-la Surabaya

Author

• Santoso, Mariana

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2011

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010214/MAN/2011

Subject(s)

• CONSUMER LOYALITY
• HOTEL MANAGEMENT

Notes

• Appendix : p. 52 - 79

Bibliography : p. 51

Abstract

-

Physical Dimension

Number of Page(s)

xi, 79 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02908/11	(T) 647.94068 San A	-	Unavailable : Removed