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The Persuasive strategies used on the phone by male and female insurance salespeople in Surabaya
Author
Hatane, Marsella Yeanette
Additional Author(s)
-
Publisher
Surabaya: Faculty of Letters English Department Petra Christian University, 2011
Language
English
ISBN
-
Series
Thesis No. 02011946/ING/2011
Subject(s)
SOCIOLINGUISTICS
INDONESIAN LANGUAGE-SOCIAL ASPECTS-STUDY AND TEACHING
INDONESIAN LANGUAGE-SEX DIFFERENCES-STUDY AND TEACHING
Notes
Appendix : p. 45 - 126
Bibliography : p. 44
Abstract
-
Physical Dimension
Number of Page(s)
viii, 126 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02201/11
(T) 306.44 Hat P
-
Unavailable : Removed
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