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Analisis pengaruh keterlibatan konsumen terhadap loyalitas konsumen di Hotel Novotel dan Mercure Surabaya
Author
Japhar, Yoseph
Additional Author(s)
Pranata, Adi
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2009
Language
Indonesian
ISBN
-
Series
Tugas Akhir No. 33010063/MAN/2009
Subject(s)
CUSTOMER LOYALTY
CONSUMERS-RESEARCH
Notes
Appendix : p. 56 - 73
Bibliography : p. 56
Abstract
-
Physical Dimension
Number of Page(s)
xxviii, 73 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03851/09
(T) - 658.8342 Jap A
Library - 8th Floor
Unavailable : Removed
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