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The Apology strategies used by 5 males and 5 females "indosat" customer servers in Surabaya
Author
Christiani, Sally
Additional Author(s)
-
Publisher
Surabaya: Faculty of Letters English Department Petra Christian University, 2009
Language
English
ISBN
-
Series
Tugas Akhir No.02011829/ING/2009
Subject(s)
LINGUISTICS
SOCIOLINGUISTICS
Notes
Appendix: p. 37 - 44
Bibliography: p. 35 - 36
Abstract
-
Physical Dimension
Number of Page(s)
ix, 44 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02337/09
(T) - 306.44 Chr A
Library - 8th Floor
Unavailable : Removed
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