Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Service management : Mewujudkan layanan prima Ed. 1

Author
  • Tjiptono, Fandy
Additional Author(s)
-
Publisher
Yogyakarta: ANDI, 2008
Language
Indonesian
ISBN
9789792905090
Series
-
Subject(s)
  • SERVICE INDUSTRIES-MANAGEMENT
Notes
Bibliography: p. 225 - 233
Abstract
-
Physical Dimension
Number of Page(s)
xii, 233 p.
Dimension
28 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04368/08338.4700068 Tji SLibrary - 7th FloorAvailable

Similar Collection

by author or subject
Total quality management
Strategi pemasaran
Service management
Brand management and strategy
Managing services
Perancangan program 5S di bengkel mobil SAS
Analisa faktor-faktor penyebab terjadinya sales agent turnover dalam rangka meminimalisasi perputaran agen di PT. Axa Financial Indonesia pada team recruitment consultant (ellyon)
Starlight