Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Customer service intelligence : perspectives for human resources and training

Author
  • Wagen, Lynn Van Der
Additional Author(s)
-
Publisher
Amsterdam: Elsevier , 2008
Language
English
ISBN
9780750681902
Series
-
Subject(s)
  • EMPLOYEES-TRAINING OF
  • CUSTOMER SERVICES-TRAINING OF
  • BUSINESS EDUCATION (INTERNSHIP)
Notes
  • Appendix: p. 165 - 184
Bibliography. Index: p. 185 - 187
Abstract
-
Physical Dimension
Number of Page(s)
xx, 187 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01411/08658.3124 Wag CLibrary - 7th FloorAvailable

Similar Collection

by author or subject
Professional hospitality
A Training material: solution to help front office staffers and attract more customers for Ibis Surabaya City Center Hotel
The effect of presentation training to the management trainees' performance
Human resource development
The Art of training and development in management (vol 4)
Analisa pengaruh pelatihan kerja dan pendidikan terhadap peningkatan prestasi kerja karyawan bagian produksi pada PT Urip Sugiharto di Pekalongan
peranan pemberian pelatihan dan insentif dalam upaya meningkatkan kepuasan kerja karyawan PT Evitex di Driyorejo
The Art of HRD vol 6