Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Front office operations and management
Author
Ismail, Ahmed
Additional Author(s)
-
Publisher
Albany, New York: Thomson Delmar-Learning, 2002
Language
English
ISBN
0766823431
Series
-
Subject(s)
HOTEL MANAGEMENT
HOTEL FRONT DESK PERSONNEL-MANAGEMENT
Notes
Glossary: p. 337 - 348
Index: p. 349 - 355
Abstract
-
Physical Dimension
Number of Page(s)
xix, 355 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03008/07
- 647.94068 Ism F
Library - 7th Floor
Available
Similar Collection
by author or subject
Catering sales and convention services
Services management
Housekeeping management
Principles of hotel front office operations
Pengaruh kepemimpinan transformasional, kepuasan kerja, dan komitmen organisasi terhadap Organizational Citizenship Behavior (OCB) di Hotel Pantai Timor, Kupang-Nusa Tenggara Timur
Resto Pasta
Analisis perilaku pelanggan melalui customer perceived quality, brand image, dan customer satisfaction di Surabaya Plaza hotel yang menerapkan green program
Perancangan interior restoran marine di Surabaya